Welcome to FlexTrend Store! These Terms and Conditions govern your use of our website roguestyleshop.com and all purchases made through it. By accessing our site and making purchases, you agree to comply with these terms.
1. Our Fashion Community
FlexTrend Store caters to fashion-conscious customers worldwide (excluding certain Asian and remote regions) who appreciate trend-forward activewear and pants. Our products are designed for those who value both style and functionality in their wardrobe.
2. User Responsibilities
2.1 Account Information
When creating an account, you agree to provide accurate and complete information. You’re responsible for maintaining the confidentiality of your account credentials.
2.2 Acceptable Use
You agree not to:
- Use our site for any unlawful purpose
- Attempt to gain unauthorized access to our systems
- Interfere with other users’ enjoyment of the site
- Misrepresent your identity or the origin of any information
3. Products & Services
3.1 Product Descriptions
We strive for accuracy in describing our trend-forward activewear and pants, but colors may vary slightly due to monitor settings. Sizes follow standard US measurements unless otherwise noted.
3.2 Availability
All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.
Note: Final sale items (marked as such on product pages) cannot be returned or exchanged.
4. Orders & Payments
4.1 Order Process
Your order represents an offer to purchase which we accept by sending an order confirmation. We process orders within 1-2 business days (excluding weekends and holidays).
4.2 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
You authorize us to charge the total amount to your selected payment method.
4.3 Pricing
All prices are in USD. We reserve the right to adjust prices at any time, but changes won’t affect confirmed orders.
5. Shipping Policy
5.1 Shipping Options
We offer two premium shipping methods:
- Standard Shipping: via DHL or FedEx ($12.95 flat rate), delivery within 10-15 business days after shipment
- Free Shipping: via EMS (for orders over $50), delivery within 15-25 business days after shipment
5.2 Delivery Areas
We ship worldwide except to certain Asian and remote regions. Delivery times may vary due to customs processing.
5.3 Shipping Issues
While we carefully package all orders, we’re not responsible for:
- Delays caused by shipping carriers or customs
- Lost packages due to incorrect shipping addresses
- Additional customs fees or taxes in your country
6. Returns & Exchanges
6.1 Return Policy
We offer a 15-day return window from delivery date. Items must be:
- Unworn and unwashed
- With original tags attached
- Accompanied by proof of purchase
6.2 Return Options
You may choose:
- Store credit: Issued immediately with no fees
- Exchange: For size or color changes
- Refund: To original payment (10% restocking fee applies)
6.3 Return Process
To initiate a return:
- Email [email protected] within 15 days
- Wait for return authorization (within 2 business days)
- Ship items to our warehouse using a trackable method
Return shipping costs are the customer’s responsibility.
7. Intellectual Property
All content on our site (logos, designs, text, images) is the property of FlexTrend Store and protected by intellectual property laws. You may not use our content without express written permission.
8. Limitation of Liability
FlexTrend Store shall not be liable for:
- Any indirect, incidental, or consequential damages
- Errors in product descriptions
- Delivery delays beyond our control
- Minor variations in product color or fit
Our total liability for any claim related to your purchase shall not exceed the purchase price of the product.
9. Privacy Policy
Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect and use your information.
10. Changes to Terms
We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the new terms.
11. Contact Us
For questions about these Terms and Conditions, contact our fashion-forward support team:
Email: [email protected]
Mailing Address: 1553 Elk Rd Little, Tucson, US 85705
Thank you for being part of the FlexTrend Store community!
